WEGROO – Privacy Policy

1. Introduction

WEGROO L.L.C-FZ (“WEGROO”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal and business information.

This Privacy Policy explains how we collect, use, store, and protect information when you use the WEGROO mobile application, website, and services (collectively, the “Platform”).

By using the Platform, you agree to this Privacy Policy.

2. Information We Collect

WEGROO may collect the following information:

Business Information

• ✔ Company name
• ✔ Trade license details
• ✔ VAT registration information
• ✔ Business address

Account Information

• ✔ User name
• ✔ Phone number
• ✔ Email address
• ✔ Login credentials

Transaction Information

• ✔ Orders placed
• ✔ Purchase history
• ✔ Supplier interactions
• ✔ Payment details

Technical Information

• ✔ Device type
• ✔ IP address
• ✔ App usage information
• ✔ Browser and operating system information

3. How We Use Information

WEGROO uses collected information to:

• ✔ Operate and improve the Platform
• ✔ Process orders and transactions
• ✔ Coordinate deliveries and logistics
• ✔ Provide customer support
• ✔ Improve supplier and buyer matching
• ✔ Generate procurement insights and savings calculations
• ✔ Prevent fraud and unauthorized activities
• ✔ Comply with legal obligations

4. Information Sharing

WEGROO may share information with:

• ✔ Suppliers and distributors
• ✔ Logistics providers
• ✔ Payment service providers
• ✔ Technology and hosting partners
• ✔ Government authorities where legally required

WEGROO does not sell user data to third parties

5. Data Security

WEGROO implements reasonable administrative, technical, and security measures to protect user information from unauthorized access, misuse, or disclosure.

However, no digital platform can guarantee absolute security.

6. Cookies & Analytics

WEGROO may use cookies, analytics tools, and tracking technologies to:

• ✔ Improve user experience
• ✔ Analyze platform usage
• ✔ Optimize performance
• ✔ Support operational reporting

Users may disable cookies through device or browser settings where applicable.

7. Data Retention

WEGROO may retain user and transaction information for operational, legal, accounting, and compliance purposes.

8. Third-Party Services

The Platform may integrate with third-party services including:

• ✔ Payment gateways
• ✔ Logistics systems
• ✔ Analytics providers

WEGROO is not responsible for the privacy practices of external third-party services.

9. User Rights

Users may request:

• ✔ Access to their data
• ✔ Correction of inaccurate information
• ✔ Account deactivation subject to legal and operational requirements

Requests may be submitted through the contact information below.

10. Changes to This Policy

WEGROO reserves the right to update this Privacy Policy at any time.

Updated versions will be published on the Platform with the revised effective date.

11. Contact Information

WEGROO L.L.C-FZ

• Dubai, United Arab Emirates
• Email: Info@wegroo.ai
• Website: www.wegroo.ai